A.Set
B.Call Subflow
C.On Exception Goto
D.Get Reporting Statistic
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A.manages the CRS Server
B.creates CRS Engine reports
C.creates application scripts for call flows
D.remotely manages the LDAP Directory
A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
A.WrapUp Time
B.Service Level
C.Overflow CSQ
D.Agent Name
E.Automatic Work
F.CRS Application
A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue
A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
最新試題
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()
Which three of the following are valid CRS deployment scenarios? ()
The JTAPI provider is the IP address of the().
What is the default filename for the component trace file?()
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()
In a CRS cluster with Standby Servers, which of the following statements are true? ()
Which of the following is not a CRS Telephony or Media Subsystem?()