A.10 seconds
B.30 seconds
C.45 seconds
D.60 seconds
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A.Premium only
B.Enhanced and Premium only
C.Standard, Enhanced, and Premium
D.Cisco Unified Contact Center Express does not support embedded internet browser
A.Cisco Unified CallManager cluster setup
B.SQL 2K server setup
C.Cisco CRS server setup
D.Cisco CRS cluster setup
A.Cisco Unified CallManager
B.Cisco Unified CallManager BARS Utility
C.Java plug-in
D.SQL 2K Server
A.database integration
B.prompt and collect
C.VoiceXML
D.opening and parsing HTTP and XML documents
E.PQ
F.E-mail Queuing
A.the agent who has been in the Available state for the longest amount of time
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list
D.the agent assigned to the selected Resource Group and is thus qualified to be selected
最新試題
How does the CRS Server know that it has received an ASR-enabled contact? （）
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）
Which of the following CRS upgrades are allowed?（）
Which interface is used to configure debug parameters for log files?（）
In a CRS cluster with Standby Servers, which of the following statements are true? （）
What formula do you use to compute the number of IVR ports?（）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
What is the default filename for the component trace file?（）
Which of the following is not a CRS Telephony or Media Subsystem?（）
How do you debug an application with an Accept step?（）