（）is the Internet commerce designed for direct communications and commercial relationship between a firmand its end customer.

（）is the process to handle returned goods,recycle useful materials and dispose waste goods.

Storage creates the（）value in logistics.

（）links the entire logistics process with customer.

Insurance is very important to logistics because of the potential hazards and dangers in the process,such as（）.

Containerization Call speed up the logistics process，such as（）.

Logistics information refers to general logistics（）and documentation.

（）logistics is the management by computer and Extranet.

Freight forwarders purchase long distance service from（）carriers.

（） is software to manage the relationship and communication between customers and suppliers.