（）is the Internet commerce designed for direct communications and commercial relationship between a firmand its end customer.

Storage creates the（）value in logistics.

Freight forwarders purchase long distance service from（）carriers.

Door-to-door services refer to carriers（）goods in the shippers＇and consignees＇ warehouse.

Transport agencies include air and surface（）.

（）links the entire logistics process with customer.

Logistics information refers to general logistics（）and documentation.

（）are used widely in the operation of warehouse and distribution center andform the basic handling device for a number of selection system.

（） is software to manage the relationship and communication between customers and suppliers.

Containerization Call speed up the logistics process，such as（）.