A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing
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A.15
B.20
C.25
D.30
E.40
F.50
A.15
B.20
C.25
D.30
E.40
F.50
A.LDAP
B.HTTP
C.AXL
D.JTAPI
A.If no From field is specified with an address in the Send E-mail step, it will use the default.
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.
C.Alarms that are generated by the CRS Server are automatically sent to it.
D.If no e-mail contact is specified in the Create E-mail step, the default is used.
A.ICD
B.CMT
C.JTAPI
D.Application
最新試題
Which of the following is not a CRS Telephony or Media Subsystem?（）
Which should you check to verify that you have correct software product versions installed?（）
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
How many skills may an agent have?（）
Which three of the following are valid CRS deployment scenarios? （）
What is the default filename for the component trace file?（）
What formula do you use to compute the number of IVR ports?（）
Which of the following CRS upgrades are allowed?（）
What can help expose problems with script logic or validity by simulating the execution of a script?（）