A.to release memory held by the prompt variable
B.to clear the value of the menu choice before the prompt is played
C.to prevent the previous value from being used again on the menu choice
D.to prevent the caller from entering a menu choice before the prompt has played
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A.Set
B.Call Subflow
C.On Exception Goto
D.Get Reporting Statistic
A.manages the CRS Server
B.creates CRS Engine reports
C.creates application scripts for call flows
D.remotely manages the LDAP Directory
A.decreases the amount of flows
B.collects information about callers to agents
C.creates a framework for CRS Server status reporting
D.decreases latency through increased bandwidth on CRS Server
E.provides more efficient management of flows that are called by multiple other flows
A.WrapUp Time
B.Service Level
C.Overflow CSQ
D.Agent Name
E.Automatic Work
F.CRS Application
A.Common Service Queue
B.Competency Service Queue
C.Common Skill Queue
D.Contact Skill Queue
E.Contact Service Queue
F.Competency Skill Queue
最新試題
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? ()
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?()
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? ()
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? ()
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?()
The JTAPI provider is the IP address of the().
In a CRS cluster with Standby Servers, which of the following statements are true? ()
Which tool or interface is used to configure debug parameters for log files?()
How does the Extended Get Digit String step differ from the Get Digit String? ()