單項選擇題How can you configure the Prompt step to play different prompts following subsequent timeouts or retries? ()

A.Configure it as a Generated Prompt.  
B.Configure it as a Random Container Prompt.  
C.Configure it as an Escalating Container Prompt.  
D.Configure it as a Concatenated Container Prompt


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1.單項選擇題Which step would you use to get information about the number of contacts currently in queue?()

A.Get Contact Info  
B.Get Session Info  
C.Get Call Contact Info  
D.Get Reporting Statistics 

2.單項選擇題Which step is designed to prompt a user to press or say a single-digit number to perform a specific function? ()

A.Menu  
B.Get Digit String  
C.Get Call Contact Info  
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3.單項選擇題In the CRS Application Editor, where do you start the debugger? ()

A.toolbar  
B.Step palette  
C.Design window  
D.Variable window

5.多項選擇題Which two steps check out a database connection from the connection pool?()

A.DB Get  
B.DB Read  
C.DB Write  
D.DB Release

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