A.Get Contact Info
B.Get Session Info
C.Get Call Contact Info
D.Get Reporting Statistics
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A.Menu
B.Get Digit String
C.Get Call Contact Info
D.Extended Get Digit String
A.toolbar
B.Step palette
C.Design window
D.Variable window
A.Busy
B.Invalid
C.Successful
D.Unsuccessfu
A.DB Get
B.DB Read
C.DB Write
D.DB Release
A.to release memory held by the prompt variable
B.to clear the value of the menu choice before the prompt is played
C.to prevent the previous value from being used again on the menu choice
D.to prevent the caller from entering a menu choice before the prompt has played
最新試題
Which of the following CRS upgrades are allowed?（）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）
Which interface is used to configure debug parameters for log files?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
What level of control does a subflow have on the overall contact?（）
How does the CRS Server know that it has received an ASR-enabled contact? （）
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）
What formula do you use to compute the number of IVR ports?（）