A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports
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A.SNMP Trap
B.Alarm
C.CDP
D.Win32
A.Tool to collect syslog messages from multiple sources
B.User Tracking to track IP telephones
C.Diagnostic trace tools to analyze connectivity
D.Monitoring of Cisco voice elements
E.Problem alerts for operations personnel
A.Cisco Desktop Administrator
B.Cisco Supervisor Desktop
C.Microsoft Windows 2000 Performance Monitoring
D.CRS Application Administration
E.CRS Application Editor
A.SNMP Trap
B.Alarm
C.CDP
D.syslog
A.Agent Name
B.Agent Extension
C.application ID
D.Media Group ID
E.CSQ ID
最新試題
How many skills may an agent have?（）
How does the Extended Get Digit String step differ from the Get Digit String? （）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
How do you debug an application with an Accept step?（）