What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）

How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）

Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）

Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）

An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）

How do you debug an application with an Accept step?（）

 What level of control does a subflow have on the overall contact?（）

The JTAPI provider is the IP address of the（）.

You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）

Which tool or interface is used to configure debug parameters for log files?（）