A.5
B.10
C.15
D.20
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A.orders for coresident deployments
B.orders for adding more seats
C.orders for upgrading from standard
D.orders with less than five seats
E.all orders require using the IPCC Express Configuration and Ordering Tool
A.IPC Resource Calculator
B.CTI Port Calculator
C.Configuration and Ordering Tool
D.CRS Applications Administration
A.equal to half the number of IVR ports
B.greater than the number of IVR ports plus the number of agent phones
C.less than or equal to the number of IVR ports plus the number of agent phones
D.twice the number of IVR ports plus the number of agent phones
A.Erlang A
B.Erlang B
C.Erlang C
D.IVR ports + agent phones
A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports
最新試題
Which two items does the Cisco CRS 4.5 Installer always install on the system?()
Which three are core server software components for IPCC Express?()
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?()
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? ()
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()
What can help expose problems with script logic or validity by simulating the execution of a script?()
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()
What formula do you use to compute the number of IVR ports?()
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()